On-site diagnostic

We diagnose it before you pay for a fix

Every repair starts with a full, in-person diagnostic — hardware, startup, storage, and thermals — so you know exactly what's wrong before anything is repaired.

Diagnostic visit

Windows desktop or laptop, any brand. We come to you, run the full diagnostic, and walk you through the results in person.

$80flat rate
What we check

A complete picture, not a guess

A diagnostic visit isn't a quick glance — it's a structured check across the parts of the machine most likely to cause the problem you're seeing.

Hardware

RAM, motherboard, GPU, power delivery, and connections are checked for failures or loose seating that cause crashes and instability.

Startup & boot

Slow boots, boot loops, and startup errors are traced back to the software, driver, or hardware conflict actually causing them.

Storage

Drive health, free space, and read/write performance are checked — often the real cause behind a PC that's slowed down over time.

Thermals

Overheating components throttle performance and shorten lifespan — fans, airflow, and temperatures are checked under load.

Once the diagnostic is done, we'll tell you plainly what's wrong. If it needs a custom part or upgrade, see custom PC builds; if it's software-related, see additional services like virus removal and tune-ups.